Frequently Asked Questions
Everything you need to know about shopping with Fitness Avenue
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $75. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for faster delivery.
Can I return fitness equipment if I change my mind?
Yes, we offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that heavy gym equipment may be subject to a restocking fee.
Do you provide warranties on your sports gear?
All our electronic fitness trackers and heavy machinery come with a 1-year manufacturer warranty. Apparel and accessories are covered against manufacturing defects for 90 days from the date of purchase.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
Fitness Avenue accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your supplements and protein powders lab-tested?
Yes, we only stock brands that provide third-party lab testing results to ensure purity, potency, and safety. You can find specific nutritional information on each product page.